No cancellations are entertained as all purchases are final. Please verify your order before completion, as once the order is complete it cannot be cancelled.
If you receive your items damaged, you must make our sales team aware as soon as possible and we will arrange a "return and replace" of the damaged goods. Simply pop the products back in the box they were delivered in and we will let you know what the next step would be via email for your convenience.
Once we receive your item(s) back, our returns department will inspect and restock the goods. Once our returns department have done this, an automated refund/replacement is then processed by our accounts department back onto your original payment method, the funds may take between 4-10 working days to arrive back in your account, this is due to the each bank clearing process. When returning your products please remember to include your original invoice, without this it may delay your refund.